Terms of Service

The agreement between you and SOLOR AI & IT L.L.C for using Solor Stream: accounts, acceptable use, trial and billing, AI output, liability, and where disputes are heard.

Last updated: 23 April 2026

1. Acceptance of terms

These Terms of Service ("Terms") are a legal agreement between you and SOLOR AI & IT L.L.C, a company incorporated in Dubai, United Arab Emirates under commercial licence 1376837 ("Solor AI", "we", "us", "our"), which owns and operates Solor Stream (the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Account

You must provide accurate registration information and keep your credentials confidential. You are responsible for all activity under your account. You must be at least 16 years old to use the Service.

3. Acceptable use

You may not:

  • Use the Service for any unlawful purpose or in violation of any third-party rights.
  • Attempt to reverse-engineer, decompile, or scrape the Service.
  • Upload data you do not have the legal right to use.
  • Interfere with the Service's operation or attempt to gain unauthorized access.
  • Resell, sublicense, or use the Service to build a competing product.

4. Subscriptions, trial, and billing

New accounts receive a 14-day trial with everything in Studio, our largest plan. No card is taken for the trial. After the trial, continued use requires a paid subscription. Subscriptions auto-renew at the end of each billing period until you cancel. Payments are processed by Stripe; by subscribing you also agree to Stripe's terms.

You can cancel any time from the Settings page. Cancellation takes effect at the end of the current billing period; we do not offer pro-rated refunds for partial periods, except where required by law.

5. Third-party integrations

The Service connects to third-party services (Stripe, Google Analytics, and others). Your use of those services is governed by their own terms. We are not responsible for outages, data inaccuracies, or policy changes by third-party providers.

6. Intellectual property

The Service, including its software, design, branding, and content, is owned by Solor AI and protected by intellectual property laws. You retain full ownership of the business data you upload or connect. By using the Service, you grant us a limited license to process that data solely to deliver the Service to you.

7. AI-generated output disclaimer

Solor Stream uses large language models to draft briefings, playbooks, recommendations, and other AI-generated content. AI output may contain errors, omissions, or hallucinations. AI output is for informational purposes only and is not financial, legal, tax, accounting, or investment advice. Always validate critical decisions with a qualified human advisor.

8. Limitation of liability

To the maximum extent permitted by law, the Service is provided "as is" without warranty of any kind. Solor Stream's total liability to you for any claim arising out of these Terms or your use of the Service will not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) USD 100. We are not liable for indirect, incidental, special, consequential, or punitive damages.

9. Termination

You may close your account at any time from the Settings page or by emailing support@solorstream.ai. We may suspend or terminate accounts that violate these Terms, abuse the Service, or fail to pay subscription fees.

10. Governing law

These Terms are governed by the laws of the United Arab Emirates. Any disputes will be resolved in the competent courts of Dubai, UAE, except where mandatory consumer protection laws of your country of residence apply.

11. Changes to these terms

We may update these Terms from time to time. Material changes will be announced via email and on this page. Continued use of the Service after changes take effect constitutes acceptance.

12. Contact

Questions about these Terms? Email support@solorstream.ai.